Privacy policy
LX Concept BV attaches great importance to your privacy and the careful handling of your personal data. Therefore, we do our utmost to explain clearly and transparently in this privacy statement which personal data we collect from you, how we use it, and what your rights are in this regard.
01. Collected Information
When you send us an email, we collect the following information:
- Your name
- Your email address
- Any other information you provide in your email message
02. Purposes of Data Processing
The data you share with us is used solely to:
- Answer your question or request
- Provide information you have requested
- Maintain contact with you when necessary
- Add your email address to our newsletter via Mailchimp
- Update our customer relationship management (CRM) system for internal purposes
03. Data Security
We take appropriate technical and organisational measures to protect your data against loss, misuse, or unauthorised access. Data collected via email is securely stored in our:
- CRM system (Teamleader)
- Mailchimp (Email tool)
- Google Analytics
- Leadinfo (Web traffic recognition of companies only)
04. Data Sharing
We do not share your personal data with third parties, unless required by law or necessary to answer your question (for example, if you make a request that requires specific expertise).
05. Data Retention
We retain your data for as long as necessary for the above purposes. Your email address will be kept as long as you remain subscribed to our newsletter and can be removed upon request.
06. Your Rights
You have the right to:
- Request information about the data we hold about you
- Ask for correction or deletion of your data
- Unsubscribe from our newsletter via a link at the bottom of each newsletter or by contacting us
- Withdraw your consent for the use of your data in our CRM system or Mailchimp
- Block web traffic analysis by not accepting cookies
07. Changes to the Privacy Policy
LX Concept reserves the right to change this privacy policy at any time. The most recent version of the policy is always available on our website.
08. Contact
If you have any questions about this privacy policy or your data, you can contact us via hello@LXConcept or through the contact page on our website.
